Given the importance that your privacy represents to us, the following text reflects our privacy policy, and allows you to obtain additional information about the nature and use we make of the personal data you provide to us and about your rights.
By using this site and submitting your data, you are accepting our privacy policy.
1. Identity and Data Controller
Hands Care – Apoio Domiciliário, Lda, legal entity number 518613364, with registered office at Rua João de Deus, 40 – Venda Nova – 2700-489 Amadora, in compliance with Law No. 67/98, of October 26 on the Protection of Personal Data, is responsible for the processing of personal data collected on the website handscare.pt.
2. Basis for the legitimacy of data processing:
a) Communication with customers and clarification of queries;
b) Processing of information requests;
c) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
d) Request for services/products;
3. Data retention period
Accordingly, it is hereby informed that personal data collected within the scope of any process to be handled by Hands Care – Apoio Domiciliário, Lda, may be kept for the period necessary to fulfill the purpose, and may also be kept in reserve for future processes or kept for the continuation of sending promotions or disclosures of actions, services or products, without prejudice to the right of the holder to request the deletion of their data (right to be forgotten), at any time.
4. Data security and confidentiality
Hands Care – Apoio Domiciliário, Lda. is committed to implementing all necessary precautions to preserve the confidentiality and security of your personal data. Under no circumstances will the personal information and data accessed by Hands Care – Apoio Domiciliário, Lda. be sold or shared with third parties. However, Hands Care – Apoio Domiciliário, Lda. informs that no security system can guarantee absolute and infallible protection.
5. Data Subject Rights
Under the terms of the personal data protection law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which can occur through the contacts we provide in item 8.
6. Data processing
Data processing may be carried out at the facilities of Hands Care – Apoio Domiciliário, Lda or by a suitable service provider, hired by Hands Care – Apoio Domiciliário, Lda.
When this occurs, Hands Care – Apoio Domiciliar, Lda. takes appropriate measures to ensure that entities with access to the data offer the highest guarantees regarding data protection. Therefore, any subcontractor will process users’ personal data on behalf of Hands Care – Apoio Domiciliar, Lda., strictly complying with legal standards regarding personal data protection, information security, and other applicable regulations.
7. Use of “Cookies”
“Cookies” are stored on your computer through the browser, retaining only information related to your preferences, not including, as such, your personal data.
- Strictly necessary cookies: These allow you to browse the website and use its applications. Without these cookies, the services you request cannot be provided.
- Analytical cookies: These are used anonymously to create and analyze statistics to improve the functioning of the website.
- Functionality cookies: Save user preferences regarding website usage, so that it is not necessary to reconfigure the website each time you visit it.
8. Contacts
We are available to answer any questions or concerns regarding the confidentiality and security of your personal data. You can contact us through the following channels:
E-mail: marketing@handscare.pt
Address: Rua João de Deus, 40 – Venda Nova – 2700-489 Amadora
Last updated: April 17, 2025